About Us | Client login | Help
Call Toll Free: (866) 538-8196   Send E-mail: info@190west.com
 
     
   
 
Case Study Essentials
 

In today’s unstable economy, it is essential that you make a case for getting funding for your products and services.  After all, haven’t you ever made a great presentation, offered a fair price and still been shot down because of funding?

In every company there is an internal struggle for funding between departments and their projects.  Since companies never seem to have enough money or IT folks, they must make a choice between priority projects.  The rest are passed up for better times or better economic conditions, whichever comes first.

Case studies are the perfect vehicle to help justify investments. They are essentially third party endorsements of your product or service, couched in an article format which grips the reader with a common difficulty, then presents a resolution.

While white papers are used primarily as introductory, lead generation marketing strategies, especially in the high-tech industry, case studies are generally better for prospects that are beyond the initial contact stage and now anticipating going deeper into the sales funnel.

Here you want to pour on the details because when prospects are looking to justify an investment in equipment or services, they need ammunition to convince top management the purchase is not only feasible but economically sound.

The 2007 Tech Target and CMO Council Technology Buying and Media Consumption Benchmarking Survey found that when you deliver information needed to make enterprise technology purchases, white papers were effective 85 percent of the time, while case studies came in at 75 percent. The only conversion tool that enjoyed a higher ranking was trail/demo software downloads at 87 percent.

Case studies are usually structured as articles with a beginning that presents a feeling of tension, identifying a common problem which grips the reader, and then continuing the story line throughout until the conflict is resolved.

Elements that make customer profiles successful

1. The Case Study Problem: Present the case study scenario in a language the reader can understand and empathize with.  Describe the scene and the players.  Then describe the problem in detail and more importantly, the consequences, both positive and negative.

This is the critical moment of the case study.  Are you presenting the correct questions that flip on the hot button in your prospect’s head?  Do you know the typical questions your own prospects are asking?  Here is where those questions make a huge difference.

Describe the positive consequences of the problem’s meaning in this scenario, then the negative.  “Sales are up by 35%, yet profits are down by 17%".

2. The Case Study Resolution: Put your product or service in the limelight.  Let it shine like a knight in shining armor coming to the rescue.  Paint beautiful pictures and illustrate your points with facts so your reader can see and feel the pain and anticipate the need for a quick and sure resolution to this type of similar problem.  The more specific your descriptions in the case study, the more persuasive you’ll be. And don't forget to differentiate. You have competition, right?

3. The Case Study Result:
Intensify the tension.  What is the possible solution and what is the potential for solving it?  Then tell the result of your product or service in your customer’s words, preferably.  That’s the most powerful way for a case study to really hit home with its reader.  Put the testimonial in the actual words of the customer. 

 
Hire Professionals

However, there are good testimonials and bad testimonials.  Unless you specify the results in a powerful, succinct way that really convinces the reader that he or she can justify this investment, your case study has not done its job and you might lose the sale.

That’s why it’s critical to work with a third party who can interview, write and publish your case study so that the information you deliver will be persuasive, sales oriented copy that convinces the reader to take action.

At 190west, we not only interview, write and publish case studies; we will also teach your internal people the best practices of how it’s done.

.
 
Have Questions or Need Help?
Call Us for Answers (866) 538-8196
Has your call to action lost its voice?
Take advantage of our FREE Writing Assessment. It's easy and there is no-obligation

Call us now! (866) 538-8196
 
190west Blog
Members offer advice on important issues and share their own experiences

Read our Blog
 
Take a Look at Our Creative Portfolio
Every client is different. Every brand is unique. Take a look through some of our work.
 
Monthly Copywriting secrets
Each monthly issue is packed with copywriting secrets & tips to help you write better copy. 

Please provide your email address:
 
 
 
Creative Portfolio | About Us | Contact Us | Privacy Policy | Sitemap
Competitive Programs | Marketing Communications | Product Marketing | Internet Marketing
Compliant with: